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Client Service |
CLIENT SERVICE
North American Testing's level of attention to our clients and
their specific, individual needs is unparalleled. Regardless of the size of the project, every client is directly
serviced by a senior staff member. With your approval, the individual who first introduces you to North American
Testing will serve as your liaison and your project coordinator for the duration of your relationship with North
American Testing.
North American Testing's account staff is comprised of experienced market research professionals who will learn
in detail, your needs and the needs of your company…these same professionals will guide you and our staff through
your research process, ensuring that you receive the personal level of service and quality a valued client richly
deserves.
All proposals, projects and reports are delivered in a timely manner, allowing each of our clients to make decisions
and react quickly and decisively to the information derived from their research studies.
Senior staff members are assigned to each and every client. These individuals all have the power of decision in
most areas, from pricing to methodology to project administration. This senior level client service policy ensures
that all clients receive an unusually high level of flexibility in all phases of their projects' costs, implementation
and timing, and through a liaison who can make quick and effective decisions on a moment's notice.
North American Testing
14565 Valley View St., Ste. Y
Santa Fe Springs, CA 90670
1.800.445.2382